North Carolina has issued a “Stay at Home Ordinance” to slow the spread of Covid-19 and to protect our citizens.
We are resolutely committed to adhering to all of the requirements of the order to be good citizens of our community, to protect the members of our company, and our customers.
Therefore, we will fully comply with social distancing in sales and service: maintaining six feet of distance from every person in every interaction, washing our hands with soap and water or sanitizer regularly and thoroughly throughout the day, methodically cleaning all surfaces, and not shaking hands. Additionally, we are creating the following:
Thank you for your support as we all work together in these difficult times.
With the spread of the coronavirus in the U.S., I would like to outline the actions we are taking to protect the members of our company, our customers, and our communities:
These are extraordinary times requiring extraordinary measures. We are deeply grateful for the trust of the members of our company, our customers, and our communities. Working together, I am confident that we will navigate through these waters. We are committed to being a company that can be trusted to do the right things for everyone who engages with us.
To continue to protect our customers and the members of our company, effective Thursday March 19th, we are taking two actions that impact our customers:
To assist our customers because of these inconveniences, we are offering the following options for customers:
Everyone who touches your vehicle at our dealership will be wearing gloves and we will thoroughly wipe down the steering wheel, center console, and door handles before we work on the vehicle and before we return it to you.
We are deeply grateful for your loyalty to our company and we are committed to retaining that loyalty by demonstrating that we are place that will go the extra-mile to demonstrate that we can be trusted.
We will continue this policy until the U.S. government declares that the national emergency has passed. Thank you for working with us as we try to navigate through these extraordinary times. Working together, I am confident that our customers, our company, and our communities can reach the other side of these unexpected and difficult waters.
A covenant with our customers to be a place that keeps its promises and is worthy of their trust.
A community of people who work together towards a common vision.
A commitment to work towards the common good of every city where we do business.
Although we have grown much larger over the years, these are the governing commitments that guide everything that we do. They are deeply woven into the fabric of our company. They are how we measure our success.