The Flow VIP Buying Process

At Flow, we believe in making car-buying fun, transparent, and easy. We achieve this mission with clear, upfront pricing and a customer-focused approach to everything we do.

Book Your VIP


When you book a VIP Appointment with a Representative at our Flow Customer Relationship Center, this ensures that your time at our showroom will be well spent!

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How The Flow VIP Buying Process Works

Find Your Vehicle

With so many new and pre-owned vehicles in-stock, finding your next car is one simple search away. Once you've found the perfect vehicle on, submit your Flow Price or Get Started request and start the VIP process.

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Find Your Vehicle

Schedule Appointment

Who likes lines? When you schedule an appointment you won’t have to worry if someone is able help or if the car is available. After submitting your request, a Flow Customer Relationship Center Representative will contact you to set up an appointment.

Vehicle Prep

Clean and ready just for you. On the day of your scheduled appointment, our team will carefully prep your vehicle to have it ready and waiting. You'll notice your car parked up front with the VIP tag when you arrive at the store.

Vehicle Prep

Vehicle Review

When you arrive for your scheduled appointment, a Flow Sales Manager will review your shopping plans and expectations to make sure nothing has changed. The goal is for you to find the perfect car for your needs.

Test Drive

Here comes the fun! Enjoy your test drive with our Product Specialist, where you'll be able to touch, feel, and experience your potential next vehicle. And if your first choice isn't the right choice, we'll help you find the perfect one.

Test Drive

Take Your Vehicle Home

Your purchase is just the start. When you take home a new or pre-owned car from Flow, you become part of the Flow Family. You'll gain special access to community events, personalized offers and exclusive events.


Who really likes to wait?

We want you to have the best experience ever, which is why we created the VIP appointment process. No need to get in line. By setting up an appointment we’ll have everything ready and waiting.

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