The Flow Customer Relationship Center is here to help.

The Flow Customer Relationship Center helps customers set Flow VIP Appointments quickly and easily.

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It's Simple

To Connect

It's easy to set a Flow VIP Appointment with the Customer Relationship Center. Simply Text, Phone or Chat!

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The Flow Customer Relationship Center is here to make sure you have an exceptional experience!

Every day we help customers with sales reservations, service reservations, and general customer service. We have three teams of highly trained, dedicated professionals who are passionate about taking great care of our customers. We are a local, in-house team based in Winston-Salem and serving all Flow dealerships across NC and VA.

At Flow, we choose not to outsource customer relationships. We make it simple to connect with a Flow team member from 7:30 am to 8:00 pm Monday through Friday and from 8:00 am to 6:00 pm on Saturdays. If you want to reach out on Sunday, please leave a message or send a note and we will get back with you first thing Monday morning.

Flow Customer Relationship Center

The Flow Customer Relationship Center Will Set Your Flow VIP Appointment For:

Sales Reservations

  • Get details about your favorite Flow brand, model, or specific vehicle of interest
  • Ask questions about customized payment plans or special deals
  • Arrange a special VIP experience with a product specialist

Service Reservations

  • Speak with an expert who can tailor your service visit to meet your needs
  • Learn more about your warranty, service pricing, and special repairs
  • Arrange alternative transportation that keeps you moving while we take care of your vehicle

Customer Service

  • Let us know when a Flow team member has exceeded your expectations
  • Allow us to help if something has not gone to plan
  • Share with us how we can grow and improve